Aged Care Services

Your home is such an integral part of your life, which is one of the reasons that the government has provided funding under this program – it is about keeping you safe, and comfortable in your home for as long as you would like to continue to live there.

So, it is only reasonable to expect that part of this process involves maintaining your home and undertaking the domestic upkeep to maintain a healthy and comfortable way of life. This means if you can no longer look after the cleaning, washing, cooking or other domestic tasks, you may require some additional help.

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That’s where we step in. Our cleaners and carers can help you with different domestic duties to make living in your home easier and tailored to your needs. We also know about infection control and have processes and procedures in place to minimise risks associated with covid or other hazards.

Assister can help in two ways when it comes to transport services:

Accompanied transport: If you need to get from one place to another but require someone to be with you to assist you in your journey, Assister can send you a carer who will transport you in their own car and accompany you for the journey. The carer will return you to your home, unless you require the transport to end at a particular location.

Organised transport: If you would like transport for a particular journey, but you do not need to be accompanied by a carer, Assister can organise alternate transport. This may be through a third-party provider or we can organise for you to receive a cab charge card for you to use on regular transports to appointments.

We work with experienced allied health professionals to assist our clients. Physiotherapists, occupational therapists, nurses, pharmacists, podiatrists, and speech therapists are just some of the professionals.

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Allied health services are important because of their specialised experience to support doctors in the diagnosis, treatment, and delivery of quality healthcare.

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The collaboration between these professionals provides services which are focused on the needs of the individual. We can arrange for this service to be delivered in your home, which improves your accessibility to these services.

To provide care for someone is to make provision for someone’s health and welfare. To provide care that is truly personal, is about customising that care to the person’s preferences, their likes, and making that person the centre of the care.

That’s our benchmark! Putting the you in your care.

It’s about your choices and your control over the services that you receive and how you receive them.

Once we have worked with you to understand and implement a care plan based on your budget, and how you want to use the funds, our carers deliver that plan.

We all need to engage with our outside communities for our physical and mental well-being. Anyone who has had difficulty leaving their home understands that community access is an essential part of our lives.

People who need aged care services often find it difficult to leave their homes unaccompanied or need support or training to learn this skill. Our service for access to the community allows a person to physically engage with environments which are outside of their home. We tailor this access to suit your interests and goals.

Assister carers can help you to undertake these tasks with their support, or they can help you to build up the skills, confidence, and resources to do them on your own. This includes attending activities such as:

• going shopping;

• attending medical appointments;

• transport to other appointments or social engagements;

• going out for a coffee;

• engaging in social exercises such as pottery, lawn bowls or other outings;

• going to galleries, museums, or attending sporting events;

• going to the park or beach;

• other special interest events.