Welcome to Assister

Receiving reliable aged care services has been a game-changer for my family and me. Knowing that our loved ones are in capable hands, receiving personalized care that caters to their unique needs, brings us tremendous peace of mind. It's a comfort like no other, and it allows us to cherish quality time together, free from the constant worry about their well-being. Trusting a reliable aged care service has truly made a positive impact on our lives, and we are grateful for the support and care they provide.

I was so confused about how to use the funds in my Home Care Package and felt that I wasn’t getting the most out of the services that were available to me...I wasn’t even sure about all the services that I could use. Assisters stepped in and worked with me to set up a plan to achieve my goals to be more active in the community. They have made such a difference to my life!

I had a stroke 4 years ago which has left me paralysed on my right side. I was reluctant to let people to help me because I had bad experiences with an early set of carers after the stroke. I located Assisters by chance, and I am so glad that I did. They have the medical know how, and such a positive nature about them. I finally have a helpful, customised routine that I need – at home and in the community. Violet’s background in pharmacy has been a bonus to help me manage my medication and the treatment that I am receiving.

My daughter was having so much trouble managing her mental health illness. She would often retreat to avoid encountering others in social settings. Since Assister has been helping her, she now looks forward to going out in the community. She is calmer and growing in confidence each time her carer from Assister spends time with her. The positive impact they have had has lifted such a weight off my shoulder about my concern over my daughter’s future!

My son who is a young adult with autism, was getting out of hand to control. Violet went further and beyond to review his medication and make suggestions to raise with his doctor. This was much more than I was expecting. The doctor has since reviewed the medication that my boy was taking and put him on different medicine, which has had an immeasurable impact on his behaviour. Her empathy and personal care are something which was refreshing, encouraging, and truly life changing.